Just taken over your school's computing department? Here are my top 10 tips for ensuring success from the start.
Read MoreIncreasing the decision-making capacity of your ICT team
If you lead an ICT team, the good news is that you don't have to do it all yourself!
Here are 10 ideas which I have found to be very helpful in creating a collaborative and co-operative team ethos.
Managing the Leading
Julia Skinner disagrees with Terry's analysis of people who manage but don't lead.
As consumers ( in the real world) when things go wrong we call for the Manager. That role holds power. Power to sort out difficulties. Power to have answers to customers questions and queries. In retail particularly it is the aim of those career minded youths to work their way up to management and the exulted places they are considered to be.