What are good marketing communications? What are good communications (and what should your strategy include)?
We can only please, by Terry Freedman. I think I saw this sign in a local hospital
When I took up a senior management position in a local authority, an irate headteacher phoned me on my second day. She had had her laptop taken away for repairs two weeks ago, and had heard nothing since. I told her I’d look into it. I had the following conversation with the relevant team…
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